Shipping Policy

At Vomelia, we design and curate premium workspace interior essentials to elevate your setup. We are committed to delivering your gear safely, efficiently, and transparently, no matter where your desk is located in the world.

Delivery at a Glance

Order Dispatch Time: 1 - 2 Business Days

International Delivery: 7 - 12 Business Days

Tracking: Fully tracked worldwide tracking provided for every order.

1. Order Processing & Dispatch

All orders are processed and prepared for dispatch within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email. You will receive another notification containing direct tracking details as soon as your order has officially shipped.

2. International Shipping Times

We provide worldwide transit options to ensure global access to our collections. Once dispatched, international shipments typically take between 7 and 12 business days to arrive at your doorstep.

Please note that delivery windows are estimates. While the vast majority of shipments arrive strictly within this timeframe, occasional delays may occur due to local customs processing, severe weather conditions, or regional courier service interruptions beyond our control.

3. Tracking Your Shipment

Complete transparency is central to our service. When your order leaves our fulfillment center, an automated email containing a dedicated tracking number and link will be generated. Please allow up to 48 hours for the courier tracking information to fully update on the carrier network.

4. Customs, Duties, and Taxes

Vomelia is not responsible for any customs clearance fees, import duties, or local taxes applied to your package upon entry into your country. All fees imposed during or after shipping remain the sole responsibility of the customer. We advise checking your local customs guidelines for specific import thresholds.

5. Incorrect Address Adjustments

It is the customer's responsibility to ensure the shipping address provided at checkout is entirely complete and correct. Because we prioritize rapid processing, address modifications can only be guaranteed if requested within 2 hours of placing the order. If a package is returned to our facility due to an incomplete or incorrect address, reshipment costs may apply.

6. Damaged or Missing Orders

In the rare event that your product arrives damaged during transit, or if the tracking window exceeds our standard timeframe without delivery, please contact our support team immediately. We will rapidly investigate the issue and issue a replacement or store credit accordingly.

Questions?